Clinic Policies


At Lavish Aesthetics (Clinic) Limited, we are committed to maintaining the highest standards of clinical practice, client care, safety, and professionalism. The following policies have been carefully developed to protect both our clients and our clinic, and to ensure transparency, consistency, and compliance across all areas of our services.

These policies clearly outline the procedures, standards, expectations, and responsibilities that apply when receiving treatment at Lavish Aesthetics Limited. They cover areas including bookings, cancellations, payments, complaints, clinical safety, infection control, consent, confidentiality, and professional conduct.

Our policies are in place to:

(1) Ensure treatments are delivered safely and ethically

(2) Maintain compliance with current legislation, regulatory guidance, and industry best practice

(3) Protect client welfare, practitioner standards, and business integrity

(4) Provide clarity regarding fees, refunds, deposits, and appointment management

(5) Establish clear procedures for resolving concerns or complaints

(6) Promote fairness and consistency in all client interactions

We ask all clients to read our policies carefully before booking or attending treatment. By proceeding with a booking or treatment, you confirm that you have read, understood, and agreed to the policies outlined.

These policies apply to all clients without exception. Lavish Aesthetics (Clinic)  Limited reserves the right to refuse treatment, decline bookings, or withhold services where policies are not adhered to.